How to become a dealer in live casino?

Samuel Kiprop
Written bySamuel KipropWriter

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How to become a dealer in live casino?

What a Live Casino Croupier Does

Fire up a live casino game on your smartphone—after topping up with M-Pesa or Airtel Money—and you’ll be greeted by a real person ready to guide you through every spin and deal. That’s your live casino dealer, also known as a live casino croupier, who shuffles cards, spins the roulette wheel, announces results and keeps the conversation flowing so you feel right at home.

Do You Have What It Takes?

Dreaming of joining the team behind your favourite table games—baccarat, roulette, blackjack, poker or craps? Here’s what most Kenyan studios look for:

  • Must be at least 18 years old (the legal age under BCLB rules).
  • A clear, confident command of English—and bonus points if you speak Swahili or other languages.
  • A friendly, social personality and the ability to stay calm under pressure.
  • Basic knowledge of live casino games or prior dealer experience.
  • Flexible availability: nights, weekends and holidays are prime time.

Essential Skills

To stand out among live dealers at top live casinos, polish up on:

  • Teamwork and collaboration
  • Customer-service savvy
  • Fundamental math and quick problem-solving
  • Clear, engaging communication
  • Tact, diplomacy and integrity
  • A neat, professional appearance

Training at a Live Casino School

No previous croupier gig? No sweat. Many operators, like Evolution Academy, run in-house boot camps where new recruits spend up to two weeks mastering the ropes. If you’ve got extra time, consider enrolling in a casino dealer school: intensive 4–12 week courses teach you table etiquette, bet opening/closing, live chat etiquette and all the little tricks that make you a pro.

Daily Duties of a Live Dealer

As a live dealer online casino host, your shift might look like this:

  • Warmly welcome players and explain game rules.
  • Deal cards, spin wheels and declare outcomes.
  • Keep conversation light with researched topics—without giving personal opinions.
  • Watch for suspicious behavior to ensure fair play.
  • Handle player questions and resolve any issues promptly.
  • Wrap up each round with a friendly send-off.

Perks of Dealing Live

If you love table games and real-time interaction, this gig is a win. Live studio operators know pay matters: an Evolution dealer in Canada earns between KSh 2,332.38 and KSh 2,932.82 per hour, plus monthly performance bonuses and paid days off. And yes—players can tip you virtually, just like they would in a land-based casino.

The Pros and Cons of Being a Dealer

Pros of Being a Live Dealer ✅ Cons of Being a Live Dealer ❌
Solid hourly pay plus tips Unpredictable hours and shift work
Energetic, social work environment Job demands can be physically and mentally tough
Career growth potential Dealing with frustrated or difficult players
Flexible schedules allows for side gigs Seasonal slowdowns may affect hours
Build top-tier customer service skills Must stay razor-sharp to meet regulatory rules
Exposure to diverse games and tech Risk of burnout if you’re always "on"

Working Conditions for Casino Dealers

Kenyan live casino studios run around the clock, so expect to adapt to various shift patterns—early mornings, late nights and weekends. A typical day includes:

  • Collecting and paying out bets according to game rules.
  • Managing cards and chips accurately at the table.
  • Comparing hands in blackjack or spinning the roulette wheel.
  • Operating diverse titles—from roulette and blackjack to poker, craps or virtual sports.
  • Converting cash to gaming chips (and vice versa) for each player.

Note: All Kenyan operators answer to the Betting Control and Licensing Board (BCLB), so compliance and fair-play standards are top priority.

18+ | Play responsibly – Responsible Gaming KE

About the author
Samuel Kiprop
Samuel Kiprop
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Born in Nairobi, Samuel Kiprop expertly marries the world of online casinos with the pulse of Kenyan life. Fusing urban flair with cultural wisdom, he's a name to know in East African digital gaming.

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What are the most popular online casino games in Kenya?

Kenyans love a good bet, and online casinos offer plenty of options! Sportpesa, while primarily known for sports betting, is a major player. Beyond that, look for popular slot games (think fruit machines!), Roulette, Blackjack, and Poker. Live casino games with real dealers are also gaining huge popularity. Aviator is another game that many Kenyans enjoy.

Is online gambling legal in Kenya?

Yes, online gambling is legal in Kenya, but it's regulated by the Betting Control and Licensing Board (BCLB). Always make sure you're playing on a site that's licensed and regulated to ensure fair play and the safety of your money.

How do I deposit money into an online casino using M-Pesa?

M-Pesa is the king of mobile money in Kenya, and many online casinos accept it. Simply select M-Pesa as your deposit method, enter your phone number and the amount you want to deposit. You'll then receive an M-Pesa notification on your phone to confirm the transaction. It's quick, easy, and secure!

Which betting sites accept M-Pesa in Kenya?

Many reputable betting sites in Kenya accept M-Pesa, including Sportpesa, Betika, and 22Bet. Check the casino's website or app for a full list of accepted payment methods. Look for the M-Pesa logo in the payment options.

What are the most popular sports to bet on in Kenya?

Football (soccer) is by far the most popular sport to bet on in Kenya, especially the English Premier League and other major European leagues. Other popular sports include basketball, rugby, and athletics.

Are there any local responsible gambling resources in Kenya?

Yes, several organizations in Kenya offer support for responsible gambling. The BCLB provides resources, and you can also find help from local support groups and counseling services. Remember, betting should be fun, not a source of stress or financial problems.

What is a live casino dealer?

A live casino dealer is a real person who hosts casino games in real-time, broadcasted via video stream to your device. They deal the cards, spin the roulette wheel, and interact with players, creating a more immersive and social casino experience than traditional online games.

How to become a live casino dealer?

Becoming a live casino dealer typically involves completing a training program offered by a casino or a specialized training academy. You'll learn the rules of various games, dealing techniques, and how to interact with players professionally. Good communication skills, a friendly personality, and attention to detail are essential.

How much do online live dealers make?

The salary for online live dealers in Kenya can vary depending on the casino, experience level, and qualifications. Generally, you can expect a starting salary comparable to other customer service or hospitality roles, with opportunities for advancement and increased earnings over time.

Which online casinos in Kenya offer live dealer games?

Several popular online casinos in Kenya offer live dealer games, including Betway, 22Bet, and Sportpesa. Check their websites or apps to see their selection of live casino games and dealers.

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